FAQs | RABX Bangla - T-Shirt Printing Questions Answered | No.1 in Bangladesh
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Everything you need to know about our T-shirt printing services, pricing, delivery, design requirements, and more. Can't find your answer? Chat with us on WhatsApp!

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What printing methods do you offer?
We offer DTF, DTG, Sublimation, Screen Printing & more! DTF is our flagship technology. 🎨
What is the minimum order?
No minimum! Order even 1 piece. Bulk discounts start from 10+ pieces. ✅

Most Popular Questions

About RABX

Who we are, our history, and what makes us #1

Printing Methods

DTF, DTG, Sublimation — which is right for you?

Orders & Pricing

Minimum orders, bulk pricing, payment methods

Design & Files

File formats, resolution, design assistance

Delivery & Shipping

Delivery time, shipping areas, tracking

Quality & Returns

Print durability, wash care, refund policy

Bulk & Corporate

Large orders, corporate branding, events

Partnership

Reseller, franchise, designer collaboration

Browse by Category

Q

What is RABX Bangla?

RABX Bangla, operating under Branding Bangladesh IT, is the No.1 T-Shirt Printing & Manufacturing company in Bangladesh by Google rank. Founded in 2019, we pioneered DTF (Direct-to-Film) printing technology in Bangladesh and now serve 2,500+ clients with premium custom apparel, corporate branding, and print-on-demand services.
Q

Why is RABX the #1 T-shirt printing service in Bangladesh?

We hold the #1 position on Google search for "T-shirt printing service in Bangladesh" due to our consistent quality, advanced technology (DTF pioneer since 2019), 2,500+ satisfied clients, competitive pricing, and fast delivery. Our 4.9★ Google rating and trusted reputation make us the industry leader.
Q

Where is RABX located? Can I visit?

Our main service center and production facility is located in Dhaka, Bangladesh. Yes, you are welcome to visit! We recommend contacting us on WhatsApp at +880 1822-442357 before visiting to schedule an appointment and ensure our team is ready to assist you.
Q

How can I contact RABX?

You can reach us through multiple channels:
  • WhatsApp: +880 1822-442357 (fastest response)
  • Email: RABXBDLTD@GMAIL.COM
  • Website: rabxbangla.com
  • Facebook: facebook.com/rabxtshirtprinting
  • Visit: Our Dhaka service center
WhatsApp is the quickest way — we typically respond within 5-15 minutes during business hours.
Q

What are your working hours?

Our operating hours are Saturday to Thursday, 9:00 AM to 9:00 PM (Bangladesh Standard Time). WhatsApp inquiries are often answered outside these hours as well. Friday is our weekly holiday, but urgent WhatsApp messages are still monitored.
Q

What services does RABX offer?

We offer a comprehensive range of digital printing and branding services:
  • DTF Printing — our flagship technology
  • DTG (Direct-to-Garment) Printing
  • Sublimation Printing for polyester & jerseys
  • Screen Printing for bulk orders
  • Custom T-shirts, Polos, Hoodies, Jerseys
  • Corporate Branding — uniforms, cards, banners
  • Tote Bag Manufacturing
  • Promotional Merchandise — mugs, caps, bags
  • Print-on-Demand (POD) for e-commerce
Q

What is DTF (Direct-to-Film) printing?

DTF printing involves printing your design onto a special PET film using specialized inks, then applying adhesive powder and curing it. The film is then heat-pressed onto the garment, transferring the design permanently. Advantages:
  • Works on ALL fabric types — cotton, polyester, blends
  • Vibrant full-color printing on light AND dark fabrics
  • Highly durable — crack-resistant and fade-resistant
  • No color limitations — unlimited colors per design
  • Cost-effective for both small and large orders
RABX has been the DTF pioneer in Bangladesh since 2019.
Q

What is DTG printing and how does it differ from DTF?

DTG (Direct-to-Garment) prints directly onto the fabric using inkjet technology, similar to a paper printer. Key differences:
  • DTG: Best for cotton, softer hand feel, photographic quality
  • DTF: Works on ANY fabric, more vibrant on darks, more durable
  • DTG: Design becomes part of the fabric
  • DTF: Design sits on top of the fabric with slight texture
Both offer excellent quality. We recommend the best method based on your specific needs.
Q

When should I choose sublimation printing?

Sublimation is ideal for:
  • Polyester fabrics (100% or high-percentage blends)
  • All-over print designs with edge-to-edge coverage
  • Sports jerseys and performance wear
  • Photographic-quality full-color graphics
The dye becomes part of the fabric, resulting in zero texture, breathability is maintained, and prints never crack or peel. Colors are permanent and extremely vibrant.
Q

Do you offer screen printing for bulk orders?

Yes! Screen printing is available and cost-effective for large bulk orders (100+ pieces) with solid-color designs. It produces thick, bold prints with excellent durability. However, for complex multi-color designs or small quantities, DTF is more economical and versatile.
Q

Which printing method is best for my project?

Here's a quick guide:
  • DTF: Best all-rounder — any fabric, any color, any quantity
  • DTG: Best for cotton T-shirts with photographic designs
  • Sublimation: Best for polyester, jerseys, and all-over prints
  • Screen Printing: Best for 100+ piece bulk orders with 1-3 colors
  • Heat Transfer: Best for names/numbers on jerseys
Not sure? Just message us on WhatsApp with your design and requirements — we'll recommend the perfect method for you!
Q

What fabrics can you print on?

Our DTF technology works on virtually any fabric:
  • 100% Cotton
  • Polyester
  • Cotton-Poly blends
  • Nylon
  • Denim
  • Canvas
  • Lycra/Spandex blends
We can also print on tote bags, caps, and other textile products. For sublimation, polyester or poly-coated fabrics are required.
Q

Can you print on dark-colored T-shirts?

Absolutely! Our DTF printing technology excels on both light AND dark fabrics. The white ink layer ensures vibrant colors pop beautifully on black, navy, maroon, and any dark-colored garment. There's no color limitation or quality difference between light and dark prints.
Q

Do you offer embroidery services?

Yes! We offer computer-controlled embroidery for premium corporate logos, monograms, and brand identities. Embroidery is ideal for polo shirts, caps, jackets, and corporate uniforms where a premium, textured finish is desired. Contact us with your logo for an embroidery quote.
Q

How do I place an order?

Ordering is simple — 3 easy steps:
  • Step 1: Contact us via WhatsApp (+880 1822-442357), our website form, or visit our Dhaka center
  • Step 2: Share your design, select T-shirt type, color, size, quantity, and printing method
  • Step 3: Approve the mockup, complete payment, and we start production
Your order will be delivered within 3-5 business days (standard) or faster with express service.
Q

What is the minimum order quantity?

There is no minimum order quantity! You can order as few as 1 piece. This is one of the biggest advantages of digital printing (DTF/DTG) over traditional screen printing. However, bulk orders of 10+ pieces qualify for discounted wholesale pricing, and larger orders get even better rates.
Q

How much does T-shirt printing cost?

Pricing depends on several factors:
  • Printing method (DTF, DTG, sublimation, screen)
  • Design size and complexity
  • T-shirt type (round neck, polo, hoodie)
  • Fabric quality/GSM
  • Quantity — bulk orders get better rates
For accurate pricing, send your design and requirements via WhatsApp. We'll provide a detailed quote within minutes. Our pricing is the most competitive in Bangladesh for the quality we deliver.
Q

What payment methods do you accept?

We accept multiple payment methods for your convenience:
  • bKash (mobile banking)
  • Nagad (mobile banking)
  • Bank Transfer (all major banks)
  • Cash on Delivery (COD) — Dhaka only
  • Cash Payment — at our service center
For international orders, we accept bank wire transfers. 50% advance payment is required for custom orders, with the balance due before delivery.
Q

Can I cancel or modify my order?

You can cancel or modify your order before production begins (typically within 2-4 hours of confirmation). Once printing has started, cancellation is not possible for custom orders. Modifications to design, size, or color may be possible if production hasn't started — contact us immediately on WhatsApp.
Q

Do you offer bulk discounts?

Yes! We offer tiered pricing for bulk orders:
  • 10-49 pieces: Standard wholesale rate
  • 50-99 pieces: Additional 10-15% discount
  • 100-499 pieces: Additional 15-25% discount
  • 500+ pieces: Custom factory pricing — best rates
Contact us with your exact quantity for a personalized quote. Corporate and recurring orders get additional special pricing.
Q

Can I get a sample before placing a bulk order?

Absolutely! We highly recommend ordering a sample piece before committing to a bulk order. This allows you to check print quality, color accuracy, fabric feel, and sizing. Sample pricing is at our standard single-piece rate. Once approved, your bulk order enters production immediately.
Q

What file formats do you accept for designs?

We accept the following formats:
  • PNG — preferred, especially with transparent background
  • JPG/JPEG — accepted but PNG is better
  • AI — Adobe Illustrator (vector)
  • PSD — Adobe Photoshop
  • PDF — high-resolution
  • SVG — scalable vector graphics
  • CDR — CorelDRAW
Minimum recommended resolution: 300 DPI for the best print quality. Send files via WhatsApp, email, or Google Drive link.
Q

Do you offer design services?

Yes! We offer free basic design assistance — adjustments like resizing, color corrections, and layout tweaks. For complex custom designs (logo creation, original artwork, typography), our professional graphic design team is available at very competitive rates. Share your concept on WhatsApp and we'll provide a quote.
Q

My image is low resolution — can you still print it?

We recommend minimum 300 DPI for the best results. If your image is low resolution, we can sometimes enhance it, but results may vary. For small logos, vector formats (AI, SVG) are best as they scale perfectly. Our design team can recreate or vectorize your low-res image for an additional fee. Send us your file and we'll honestly advise you.
Q

Do I need a transparent background for my design?

Yes, PNG with transparent background is ideal for the best DTF printing results. This ensures only your design prints without any unwanted background color. If you send a JPG with a white background, it may print with a visible white box around the design. We can remove backgrounds for you — just ask!
Q

Can I see a mockup before printing?

Yes! We always provide a digital mockup showing your design on the selected T-shirt style and color before production begins. You must approve the mockup before we proceed. This ensures the design placement, sizing, and colors meet your expectations. You can also use our website's interactive mockup tool.
Q

What print sizes and placements are available?

We offer flexible print placements:
  • Front center chest — most popular
  • Full front — A3/A4 size prints
  • Back print — full back or upper back
  • Left/right chest — logo placement
  • Sleeve prints — both sleeves
  • All-over print — sublimation, edge to edge
Custom placement is available. Standard DTF max print area is approximately 30cm × 42cm (A3). Larger areas available with sublimation.
Q

How long does delivery take?

Delivery timelines:
  • Standard (Dhaka): 3-5 business days
  • Express (Dhaka): 24-48 hours
  • Outside Dhaka: 5-7 business days
  • Bulk orders (100+): 7-14 business days
  • International: 7-15 business days
Production time is typically 1-3 days, plus shipping. Rush orders are available — contact us on WhatsApp.
Q

Do you deliver outside Dhaka?

Yes! We provide nationwide delivery across all 64 districts of Bangladesh through trusted courier partners (Pathao, RedX, Steadfast, Sundarban). Delivery to divisional cities (Chittagong, Sylhet, Rajshahi, Khulna, Barishal, Rangpur, Mymensingh) typically takes 3-5 days.
Q

Do you ship internationally?

Yes! We ship to 50+ countries worldwide via DHL, FedEx, and other international couriers. International delivery takes 7-15 business days depending on the destination. Shipping costs vary by weight and destination. Contact us on WhatsApp with your country for an exact shipping quote.
Q

What are the delivery charges?

Delivery charges:
  • Inside Dhaka: Tk 60-80
  • Outside Dhaka: Tk 100-150
  • Bulk orders (50+): Free delivery within Bangladesh
  • International: Based on weight and destination
Exact shipping costs are confirmed at the time of order. Free delivery promotions are offered periodically.
Q

Can I track my order?

Yes! Once your order is dispatched, we share the courier tracking number via WhatsApp. You can track your package in real-time through the courier's website or app. We also provide proactive updates at key stages — production started, printing complete, dispatched, and delivered.
Q

Can I pick up my order instead of delivery?

Yes! Self-pickup is available from our Dhaka service center. This saves you delivery charges and is the fastest way to get your order. We'll notify you on WhatsApp when your order is ready for collection. Please bring your order confirmation for verification.
Q

How durable are the prints? Do they crack or fade?

Our prints are highly durable and designed to last:
  • DTF prints withstand 100+ washes without cracking or significant fading
  • Sublimation prints are permanent — they never crack, peel, or fade
  • Screen prints are thick and durable for heavy use
We use premium-grade inks and materials. Proper wash care (inside out, cold water, low heat) extends print life significantly.
Q

How should I wash and care for printed T-shirts?

For maximum print longevity:
  • Turn inside out before washing
  • Wash in cold water (30°C or below)
  • Use mild detergent — avoid bleach
  • Avoid tumble drying on high heat
  • Iron on reverse side or use a cloth between iron and print
  • Do not dry clean
Following these instructions ensures your prints stay vibrant for years.
Q

What fabric quality/GSM do you use?

We offer multiple GSM options:
  • 140 GSM: Lightweight — summer wear, events
  • 160 GSM: Standard — everyday wear, most popular
  • 180 GSM: Premium — retail quality, thicker feel
  • 200+ GSM: Heavyweight — premium brands, winter
All our fabrics meet retail-grade standards. Custom GSM available for bulk orders. We can also print on customer-supplied blank garments.
Q

What is your return/refund policy?

Our policy:
  • Printing defect or manufacturing error: Free reprint or full refund — no questions asked
  • Wrong size/color shipped: Free exchange + return shipping covered
  • Color doesn't match screen exactly: Minor variations (5-10%) are normal in printing. Major deviations qualify for reprint
  • Customer-provided design issues: Non-refundable if printed as approved
Report issues within 48 hours of delivery with photos via WhatsApp. We prioritize customer satisfaction above everything.
Q

How do you ensure print quality?

Every order goes through our 3-step quality control process:
  • Pre-print check: Design file review for resolution, color accuracy, and placement
  • Production check: Real-time monitoring during printing for consistency
  • Final inspection: Every piece individually checked for defects, color accuracy, alignment, and fabric quality before packaging
We maintain retail-grade standards with a defect rate below 0.5%.
Q

Will the printed colors match exactly what I see on screen?

We strive for maximum color accuracy, but slight variations (5-10%) between screen and print are normal across all printing methods worldwide. This is due to differences between screen RGB and print CMYK color spaces, monitor calibration, and fabric absorption. For critical color matching (Pantone), please specify exact Pantone codes and we'll calibrate accordingly. Ordering a sample first is always recommended.
Q

How does the bulk order process work?

Bulk order process:
  • 1. Inquiry: Share design, quantity, sizes, colors via WhatsApp
  • 2. Quote: We provide detailed pricing within hours
  • 3. Sample: We produce 1-2 sample pieces for approval (optional)
  • 4. Production: Full production begins after sample approval and 50% advance
  • 5. QC & Delivery: Quality checked, packed, and delivered. Balance payment due
Dedicated account manager assigned for bulk orders. Typical turnaround: 7-14 business days.
Q

Do you handle corporate uniform orders?

Yes! We specialize in complete corporate branding solutions:
  • Staff uniforms with company logo (polo, round neck, formal)
  • Employee name/designation printing
  • Event merchandise and promotional T-shirts
  • Matching accessories (caps, bags, lanyards)
  • Stationery (business cards, letterheads)
We offer dedicated account managers, priority production, and recurring order discounts for corporate clients.
Q

Can you produce merchandise for events and campaigns?

Absolutely! We've produced merchandise for concerts, product launches, political campaigns, marathons, university events, and more. We handle rush orders for time-sensitive events. Tell us your event date and quantity — we'll create a production timeline that guarantees on-time delivery.
Q

Can I order mixed sizes in one bulk order?

Yes! You can mix and match sizes within a single order. Simply provide us a size breakdown (e.g., 20 × M, 30 × L, 15 × XL, 10 × XXL). Available sizes: XS, S, M, L, XL, 2XL, 3XL. Custom sizing is also available for bulk orders. We can also accommodate different designs for different groups within the same order.
Q

Do you offer white-label/private label services?

Yes! We offer complete white-label solutions:
  • Custom neck labels with YOUR brand name
  • Custom hang tags
  • Branded packaging (polybags, boxes)
  • Size labels and care instruction labels
  • No RABX branding on the product
Perfect for e-commerce sellers, fashion brands, and resellers who want to sell under their own brand name. Available for orders of 50+ pieces.
Q

How do I become a RABX reseller?

Becoming a reseller is easy and completely free:
  • Visit our Work With Us page and fill the application form
  • Or message us on WhatsApp mentioning "Reseller Program"
  • Our team reviews and contacts you within 24 hours
  • You receive wholesale pricing, catalogs, and marketing materials
  • Start selling immediately — no minimum order required
We also offer dropshipping support so you never need to hold inventory.
Q

Can I open a RABX franchise in my city?

Yes! We're actively expanding through franchise partnerships. We provide equipment guidance, training, brand license, marketing support, and ongoing operational assistance. Franchise opportunities are available in all major cities in Bangladesh and internationally. Contact us on WhatsApp to discuss franchise requirements and investment details.
Q

I'm a designer — how can I collaborate with RABX?

We love working with talented designers! Through our Designer Collaboration Program:
  • Submit your original artwork to us
  • We list your designs on our platforms and print them on T-shirts
  • You earn royalties on every sale featuring your design
  • Zero investment — we handle printing, fulfillment, and marketing
  • Full creative freedom — your name credited on products
Apply via our Work With Us page or WhatsApp.
Q

Do you offer dropshipping services?

Yes! Our dropshipping program is perfect for e-commerce sellers:
  • You sell on your platform (Facebook, Daraz, website)
  • Forward customer orders to us via WhatsApp
  • We print, pack (with your branding if needed), and ship directly to your customer
  • You keep the profit margin — no inventory risk
  • Real-time order tracking shared with you
No joining fee. No minimum order. Start selling today!
Q

I'm a supplier — can I work with RABX?

Yes! We're always looking for quality suppliers for:
  • Blank T-shirts (various GSM, colors, styles)
  • DTF inks and films
  • Packaging materials
  • Heat press and printing consumables
We offer long-term contracts, regular purchases, and timely payments. Send your product catalog and pricing to RABXBDLTD@GMAIL.COM or via WhatsApp.
Q

Are there career opportunities at RABX?

Yes! We're always looking for talented individuals. Current openings include:
  • Printing Machine Operators
  • Graphic Designers
  • Sales & Marketing Executives
  • Customer Support Specialists
  • Delivery Coordinators
  • Social Media Managers
Apply via our Work With Us page or send your resume to RABXBDLTD@GMAIL.COM. We offer competitive salaries, growth opportunities, and a creative work environment.

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